Shopping and Delivery Policy

At Cleaneo, we are committed to providing a seamless shopping and delivery experience for our valued customers. Please take a moment to review our updated policy regarding shopping and delivery:

1. Shopping Process:

  • Browse our website or mobile app to explore our wide range of laundry and dry cleaning services.
  • Select the items you wish to order and add them to your cart.
  • Proceed to checkout and provide the necessary details for delivery and payment.

2. Minimum Order Value:

  • Please note that we have a minimum order value requirement for specific locations and cart value on all orders. Orders that do not meet this requirement may be subject to cancellation.

3. Delivery Timeframes:

  • Once your order is confirmed, our team will work diligently to process and fulfill it within the specified timeframe.
  • Delivery times may vary depending on your location and the volume of orders received. Our usual delivery timings is 48-72 hours.

4. Delivery Charges:

  • Delivery charges may apply based on your location and the total value of your order. Please refer to our pricing policy for more information.

5. Delivery Areas:

  • We currently offer delivery services within select areas. Please check our website or contact our customer support team to confirm if we deliver to your location.

6. Order Tracking:

  • Track the status of your order in real-time through our website or mobile app. You will receive updates at each stage of the delivery process.

7. Returns and Exchanges:

  • We strive to ensure the highest quality standards in our products and services. In the event that you are not satisfied with your order, please contact our customer support team for assistance with returns or exchanges.

8. Contact Us:

  • If you have any questions or concerns regarding our shopping and delivery policy, please feel free to reach out to our customer support team at +91 7777991233. We are here to assist you and ensure that your experience with Cleaneo is nothing short of exceptional.

Thank you for choosing Cleaneo for your laundry and dry cleaning needs. We appreciate your trust and look forward to serving you with excellence.

Warm regards,

The Cleaneo Team